![]() But in exerting more control over these workers, legal experts say, the company has created legal risks for itself.Īmazon has chosen not to directly employ DSP drivers, an arrangement that shields it from costs and liabilities the work incurs. They also have to provide Amazon physical access to their premises and all sorts of data the retailer wants, such as geo-locations, speed and movement of drivers - information the company says it has the power to use however it wants.įor several years, Amazon has sought to bring order to its far-flung delivery operations, which were plagued by accidents, complaints about thrown packages and infamous incidents such as the time a contract driver relieved herself in a customer's driveway. ![]() The DSPs are required to adhere to Amazon's policies, which the company can unilaterally change whenever it wants, according to a recent contract also seen by Bloomberg. ![]() The document, reviewed by Bloomberg, also requires that drivers refrain from "obscene" social-media posts, undergo training programs approved by Amazon, follow instructions from Amazon's delivery app and be drug tested whenever Amazon representatives ask. ![]() We're offering a great deal on all-access subscriptions. ![]()
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